Terms of Service

Last Updated: November 12, 2026

Welcome to CutieScrunchy.

These Terms of Service govern your access to and use of our website, https://cutiescrunchy.store, including all products, information, features, and services made available through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service.

Please read them carefully before using our website.

1. General Information

This website is operated by CutieScrunchy.

Throughout the website, the terms "we," "us," and "our" refer to CutieScrunchy.

The terms "you," "your," and "customer" refer to individuals who access, browse, or purchase products through our website.

We reserve the right to update these Terms of Service from time to time. Any changes will be published on this page with an updated revision date.

2. Online Store Eligibility

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have the necessary consent from a parent or legal guardian.

You agree not to use our products or website for unlawful, fraudulent, or unauthorized purposes.

You must not transmit malicious code, viruses, or other harmful materials through our services.

3. Product Information

CutieScrunchy specializes in hair accessories, including scrunchies, decorative hair ties, lace accessories, and elastic hair tie sets.

We make reasonable efforts to present accurate product descriptions, photographs, colors, and specifications.

However, actual product colors may vary slightly due to screen settings, lighting conditions, and photography.

Minor variations in appearance may occur between individual items.

We reserve the right to modify product descriptions, availability, and collections without prior notice.

4. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without prior notice.

The total amount payable, including any applicable taxes or other disclosed charges, will be presented before you complete your purchase.

We reserve the right to correct pricing errors or inaccuracies.

If an order is affected by a material pricing error, we may contact you to confirm the corrected price or cancel the order and issue a refund.

Payment must be completed using an accepted payment method before an order can be processed.

5. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel an order for legitimate reasons, including:

• Product unavailability.

• Suspected fraudulent activity.

• Incorrect billing or shipping information.

• Pricing or product listing errors.

• Payment authorization failure.

If an order is canceled after payment has been collected, we will issue a refund for the canceled amount.

6. Shipping and Delivery

CutieScrunchy offers free worldwide shipping on all orders.

Our estimated delivery time is 7–10 days.

Delivery estimates are not guaranteed and may be affected by customs processing, transportation disruptions, public holidays, weather conditions, or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Please review our Shipping Policy for further details.

7. Returns and Refunds

We offer free returns for eligible purchases within 30 days of delivery.

Returns must comply with the conditions outlined in our Return & Refund Policy.

Approved refunds will be issued to the original payment method.

Nothing in our policies limits any non-excludable consumer rights provided by applicable law.

8. Intellectual Property

Unless otherwise stated, the website's original text, graphics, design elements, branding, and other proprietary materials belong to CutieScrunchy or their respective rights holders.

You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.

You may use our website for lawful personal shopping and informational purposes.

9. User Conduct

You agree not to:

• Use our website for unlawful activities.

• Submit false or misleading information.

• Attempt unauthorized access to website systems.

• Distribute malicious software.

• Interfere with website functionality or security.

• Infringe the intellectual property rights of others.

We may restrict access where reasonably necessary to protect our website, customers, or legal rights.

10. Third-Party Services

Our website may use third-party service providers for payment processing, shipping, analytics, and other operational functions.

Certain features may be subject to additional third-party terms and privacy practices.

We are not responsible for independent third-party websites or services outside our control, except where applicable law provides otherwise.

11. Disclaimer of Warranties

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.

To the extent permitted by law, we do not guarantee that the website will always operate without interruption or error.

This section does not affect statutory warranties or consumer protections that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, CutieScrunchy will not be liable for indirect, incidental, or consequential losses arising from website use where such liability may lawfully be excluded.

Nothing in these Terms excludes or restricts liability that cannot be limited under applicable law, including applicable consumer rights.

13. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how your information is collected, used, stored, and shared.

14. Governing Law

These Terms of Service are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any disputes will be handled in accordance with applicable laws and jurisdictional requirements.

15. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, services, or legal obligations.

The updated version will become effective upon publication unless otherwise stated.

16. Contact Information

Questions about these Terms of Service may be directed to:

CutieScrunchy

Website: https://cutiescrunchy.store

Email: support@cutiescrunchy.store

Phone: +1 (716) 627-5412

Address: 106 Arundel Ct, Lexington, SC 29073, United States